Welcome to the Yobe State Government Careers Portal (the "Portal"). This Return Policy outlines the terms and conditions governing refunds, cancellations, and disputes related to any paid services offered through the Portal. Please read this policy carefully before using our services.

This Return Policy applies only to paid services (if any) offered through the Yobe State Government Careers Portal. If the Portal does not charge users for services, this policy may not be applicable.

If the Portal offers paid services (e.g., premium job application features, certification verifications, or other value-added services), the following terms apply:

Payment Terms: All payments must be made through the approved payment methods listed on the Portal. Payments are non-refundable unless otherwise stated in this policy or required by law.

Refund Eligibility: Refunds may be considered under the following circumstances:

• Technical Errors: If a payment is processed due to a technical error on the Portal.
• Duplicate Payments: If you are charged multiple times for the same service.
• Service Unavailability: If a paid service is unavailable or cannot be delivered as promised.

Non-Refundable Services: The following services are generally non-refundable:

• Completed services (e.g., certification verifications, application processing).
• Services that have already been accessed or utilized by the user.

If you wish to cancel a paid service, please contact us within [Insert Timeframe, e.g., 24 hours] of purchase. Cancellation requests will be reviewed on a case-by-case basis, and refunds (if applicable) will be processed according to this policy.

To request a refund or cancellation, please follow these steps:

1. Contact our support team at [Insert Email Address] or [Insert Phone Number].
2. Provide the following details:
   • Your full name and contact information.
   • Transaction ID or payment reference number.
   • Reason for the refund or cancellation request.
3. Our team will review your request and respond within [Insert Timeframe, e.g., 5 business days].

If you are dissatisfied with a paid service or believe you have been charged incorrectly, please contact us to resolve the issue. We are committed to addressing your concerns promptly and fairly.

We may update this Return Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on the Portal and updating the "Last Updated" date. Your continued use of the Portal after such changes constitutes your acceptance of the revised policy.